Case management software for social care providers

Access securely 24/7 from any location by all staff
Set up, track and monitor your vacancies and referrals
Keep all service user information in one place accessible by all
Upload and attach key documentation to the service user file
Automate key tasks for easy compliance to standards
Schedule events and reminders for staff
Generate detailed reports by authority, age, gender and much more

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Every care provider is different and we understand that, so every eCare System we install is customised to meet your exact needs for your care business. Talk to us about how we can help you.

The new social work casework database, provided by eControlPro, has transformed our casework management system. Not only is the system now easier for social workers to update and manage it has meant that monitoring and audit of cases is now far more straightforward. Allied to the huge savings in paper based records we are delighted with our new system, it is user friendly, efficient and effective.

Andy Elvin
CEO - Children & Families Across Borders

eCare System is a cloud based software application that will allow social care provider organisations to replace paper based client files with a more accessible and efficient records management system.

Designed and tested by experienced social care professionals, the system mirrors those used by Local Authority Social Services Departments and incorporates the universally recognised work flow processes in this sector to ensure compatibility, effectiveness and affordability.

To use eCare all you will need is Internet access and desktop computers/laptops or compatible tablet devices. No training is required as eCare is easy to use, even for IT novices.

The system includes many smart features designed to save time and money with a view to promoting the effective management of case work, drive service delivery and business performance.

These include:

Access securely 24/7 from any location by all staff
Keep all your client related information such as template documents and policies & procedures in one place for easy access by staff
An automated link from individual client records to the organisation's Customer Contacts database to enable you to develop and manage your external professional contacts
The option to set up, track and manage your vacancies and referrals
Facilities to set up an unrestricted number of departments/ projects
Functionality to set up users by level of access and permissions to view and edit information (I.e user, manager & administrator)
Pre population and cascading data (I.e assessment, care plan and progress report sections)
Sections that can be emailed as PDF attachments
An option for scheduling events and reminders to ensure that key tasks are never overlooked
An automated chronology of events with the option to customise the chronology to your specific requirements
The ability to interrogate the system for statistical reports (i.e referrals/ placements by authority, clients by age, gender, nationality etc...)

As the Service Manager, responsible for managing Quality Assurance and operations across nine care homes for adults recovering from mental health illnesses, I find the system extremely useful. It has reduced the time spent on paperwork for our staff, it is very easy to use and all staff find it user-friendly and simple to navigate. Managers can access service users files from anywhere at anytime and it has been useful in crisis and emergency situations where Senior Management had to get relevant Service Users related information out-of-hours promptly.

Oxana Melnikova
Service Manager - Maison Moti